Salesforce Services at LITX Biz Solutions
At LITX Biz Solutions, we empower organizations to achieve their vision through Salesforce’s powerful platform. From strategy and design to implementation and ongoing optimization, we deliver solutions that drive measurable impact.
Implementation Services
We manage Salesforce implementations from end to end, delivering solutions tailored to your business. Our services include:
- Business Process Mapping – Designing streamlined workflows for efficiency and clarity.
- Custom Configuration – Adapting Salesforce capabilities to your unique requirements.
- Data Migration – Ensuring secure, accurate transfer and transformation of legacy data.
- Integration Services – Connecting Salesforce with ERP, finance, marketing, and other systems.
- User Training & Adoption – Equipping your teams for confident, effective platform use.
We focus on delivering a platform that’s technically robust, intuitive, and future-ready.
Support & Optimization
We ensure your Salesforce environment evolves with your business. Our support services cover:
- System Maintenance – Ongoing health checks, upgrades, and performance tuning.
- Enhancements & Customizations – Developing new features or adjustments as your business grows.
- Performance Optimization – Improving speed, reliability, and usability.
- User Support – Responsive help for troubleshooting and user questions.
- Release Management – Navigating new Salesforce releases safely and efficiently.
We ensure your Salesforce environment evolves with your business. Our support services cover:
Salesforce Modules We Implement and Support
We deliver solutions across the entire Salesforce suite, including the following modules and their key functionalities:
Sales Cloud
Drive sales productivity and revenue growth with:
- Lead and Opportunity Management
- Forecasting and Pipeline Visibility
- Territory and Performance Management
- Mobile Sales Tools
- AI-driven insights for next best actions
Service Cloud
Enhance customer service operations and loyalty through:
- Enhance customer service operations and loyalty through:
- Case Management and Assignment Rules
- Knowledge Base and Self-Service Portals
- Omni-Channel Support (Chat, Messaging, Social)
- Service Console for unified agent view
- AI-powered recommendations and chatbots
Marketing Cloud
Execute personalized, data-driven marketing campaigns with capabilities like:
- Journey Builder for automated customer journeys
- Email Studio for targeted campaigns
- Social Studio for social media engagement
- Audience segmentation and personalization
- Marketing analytics and reporting
Commerce Cloud
Deliver seamless ecommerce experiences across channels with:
- AI-powered product recommendations
- Content and catalog management
- Mobile-first shopping experiences
- Integrated promotions and merchandising
- Advanced analytics for customer behavior insights
CPQ & Billing
Streamline complex sales processes and revenue operations:
- Guided selling with product configurations
- Automated pricing rules and discounting
- Quote generation and contract management
- Subscription billing and invoicing
- Revenue recognition compliance
Analytics (Einstein Analytics / CRM Analytics)
Transform data into actionable insights through:
- Interactive dashboards and visualizations
- Predictive analytics and AI-driven forecasts
- KPI tracking and performance measurement
- Embedded analytics within Salesforce apps
- Scenario modeling for strategic decisions
SAP Integration
Achieve seamless operations between Salesforce and SAP systems:
- Real-time sync of customer, order, and inventory data
- Automated workflows between ERP and CRM
- Improved data accuracy across platforms
- APIs, middleware, or native connectors for flexible integration approaches
With LITX Biz Solutions as your Salesforce partner, you gain a team committed to making your CRM investment a powerful catalyst for growth, customer loyalty, and business transformation.
Let’s build your Salesforce success story together.